Written Communication - Writes clearly and informatively Edits work for spelling and grammar Varies writing style to meet needs Presents numerical data effectively Able to read and interpret written information. Oral Communication - Speaks clearly and persuasively in positive or negative situations Listens and gets clarification Responds well to questions Participates in meetings. Interpersonal Skills - Focuses on solving conflict, not blaming Maintains confidentiality Listens to others without interrupting Keeps emotions under control Remains open to others' ideas and tries new things. Customer Service - Manages difficult or emotional customer situations Responds promptly to customer needs Solicits customer feedback to improve service Responds to requests for service and assistance Meets commitments.

To be successful in this position it will require the following skill set To perform the job successfully, an individual should demonstrate the following competencies: Technical Skills - Assesses own strengths and weaknesses Pursues training and development opportunities Strives to continuously build knowledge and skills Shares expertise with others. Assisted guest in obtaining their valet parked vehicle if needed. Provides transportation for guest if needed. Provides information to guests concerning locations and special events. Covers posts and assignments when needed. Ensures that minors are not on the casino floor by conducting identification checks. Assists the Security Supervisor in maintaining order on the casino floor by providing backup when needed in confrontations. Your daily responsibilities include Provides security for bank escorts and other movement of money on the casino floor. An individual could be successful if they possess the following. A career in gaming? At Hollywood Casino Tunica, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

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